As I move into a private practice, people wanting one-on-one services from me, I'm needing to consider that I may not be the best practitioner for them. And they may not be the best client for me. Wasting someone's time is the last thing I want to do, and I know that time is a resource of which unfortunately I have a limited amount.
So, I'm spending this week taking 10-15 min calls from a few potential clients and practicing what other seasoned practitioners have shared with me.
I need to be comfortable with them.
They need to feel comfortable with me.
It goes both ways!
Here are some helpful guidelines I'm trying out.
- Ask the question (to gauge their needs), "When you've had XYZ session/experience, what made it great? What made it helpful?" This shows I care about their experience, their care.
- In response to this, I tell them what I hope to gain from our time together, what meets my needs, and I respond to their expectations.
- If I have an office space/incall, I explain what the space looks like, about myself, and what I offer them.
- If it's helpful, I describe what previous clients have said about me and my sessions with them.
- Depending on the service being provided, making sure the rules/guidelines for our time are clearly established and communicated. I hope to have this portion for my cuddling services online soon. And speaking about them in our screening call is important. "Do you have any questions about these? Compliance is required, is there any reason why you wouldn't be able to comply?"
Now, let's see how it goes... Trying my first in the next 15 minutes.
*Image above comes from http://ihavecat.com/2014/03/05/cat-woman-wednesday-jessica-dipaola-of-silhoupettes/